Privacy Policy

How Long Records Are Kept

Contact-form submissions are retained only as long as necessary to resolve your enquiry and comply with Malaysian data protection principles. Once the reason for holding them ends, they are deleted. Server logs are kept for a reasonable period for security and analysis, then securely deleted. We do not hold any personal data longer than needed for the purpose for which it was collected.

How to Request a Copy or Deletion

You may ask for a copy of any personal data we hold about you, or request that it be deleted, by using the contact form on this site. We will respond as required by Malaysian law. There is no charge for making such a request. We will verify your identity before processing your request to protect your privacy and ensure the data is handled securely.

Who Data Is Shared With

We share anonymised usage data with analytics providers and with our hosting company, both of which act only on our instructions. They do not use your data for their own purposes. We never sell your personal information to anyone. No third party receives your contact-form data unless required by law. Your data stays under our control at all times.

What We Collect and When

When you fill in the contact form on this site, you submit your name, email address and message. We receive that information only when you choose to send it. Our server also records technical data automatically each time you visit: your IP address, browser type and version, and the pages you view. This happens for every visitor, whether or not you fill in a form.

Why Each Type of Data Is Held

Contact-form information is held solely to reply to your enquiry. Without it we cannot answer your question or provide the assistance you requested. Server logs are kept to maintain security, diagnose technical faults, and understand which parts of the site are most used. This helps us improve the platform for all visitors.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and to help us analyse traffic through analytics tools. These are small text files stored by your browser. If you disable cookies in your browser settings, you will still be able to use the site, but some features such as language preferences may not persist between visits. No critical functionality depends on cookies.

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